Privacy Policy

Sentosh Studio (“Sentosh,” “we,” “us”) is a digital systems studio based in Bangladesh. We build AI-powered growth infrastructure and automation systems for ambitious companies. Our website is sentosh.com, and you can reach us at hello@sentosh.com.

We collect only what we need to run our business and serve our clients:

• Contact information — name, email address, company name — when you reach out via our website or email.
• Project information — details you share about your business needs, goals, and current systems when onboarding as a client.
• Usage data — basic analytics such as page views and referral sources, collected in aggregate to understand how people find us. We do not use invasive tracking.
• Communications — emails and messages you send us, retained for reference and continuity.

We use the information we collect to:

• Respond to enquiries and onboard new clients.
• Deliver and improve our services.
• Send project updates and invoices.
• Understand how our website performs.
• Meet legal and financial obligations.

We do not sell your data. We do not use your data for advertising. We do not share it with third parties except as described in Section 4.

We share data only with trusted tools and service providers that help us operate — such as our email provider, project management software, and payment processor. These providers are contractually required to protect your data and may not use it for any other purpose.

We may also disclose information if required to do so by law or to protect the rights, property, or safety of Sentosh or others.

Our website may use essential cookies to function properly (e.g., storing your theme preference). We do not use third-party advertising cookies or cross-site tracking cookies.

You can disable cookies in your browser settings. This may affect some site functionality.

We retain client project data for as long as the relationship is active and for a reasonable period thereafter for legal and accounting purposes (typically 5 years). Enquiry data from non-clients is retained for up to 2 years unless you ask us to delete it sooner.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at hello@sentosh.com. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. However, no system is 100% secure. If you have concerns about a specific data exchange, contact us directly.

Our website may link to third-party sites (LinkedIn, Facebook, Instagram). These sites have their own privacy policies and we are not responsible for their practices.

We may update this Privacy Policy occasionally. When we do, we'll update the “Last updated” date at the top. For material changes, we will notify active clients by email.

Questions or concerns about your privacy? Get in touch at hello@sentosh.com.